If you are buying or selling for the first time, almost nobody explains this part. Three things, then how to check us out.
Real estate is licensed by the state. In Utah, the person helping you holds a sales agent license, and the company they work for holds a company license with a principal broker responsible for it. That broker is accountable for the work.
Agents cannot go it alone. A sales agent license only works when a brokerage holds it. Your agent cannot list your home, write your offer, or get paid without one. So every agent has to pick a company, and that choice shapes the training they get, who they can call when something goes sideways, and how much of their commission they keep.
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A large company has large company goals. More agents, more offices, more market share. Look at where the money goes: billboards, TV spots, stadium signage, all of it spent to spread a name. Agents fund that out of their commissions, and then compete with each other inside it.
The practical effect on you is simple. A broker with five thousand agents cannot know your file. Your agent is one of a very large number, and when they need an answer fast, they wait in line for it.
We are ten agents. Keith answers his own phone. Nobody here has a volume target that has anything to do with your sale.
Fair. You have not. We are new, we are small, and we do not buy advertising. What we would ask you to weigh is this: a brand name does not show up at your house. It does not read the inspection report, catch the deadline, or tell you the truth about a home you have already fallen for. A person does.
The same state license, the same contracts, the same MLS, the same access to every listing in Utah. Nothing about your transaction is smaller because we are.
Keith reads the contracts himself and has been a broker for years. When your agent has a question at 8pm, they get him, not a queue.
Do not take our word for any of it. Look us up in the state's public license records, then call and decide for yourself.
The Utah Division of Real Estate keeps a free license lookup. Search a company or a person and you will see the license number, the status, the expiration date, and any disciplinary history. Do this for us. Do it for any agent you are considering.
Look for the license lookup at realestate.utah.gov, run by the Utah Department of Commerce.
Two phones, two people, no call tree. Ask anything, including whether you should be working with us at all.